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An Important Eastern Seaboard University Receives Accelerated Instruction and Benefits from IT Convergence’s Security Expertise

An Important Eastern Seaboard University Receives Accelerated Instruction and Benefits from IT Convergence’s Security Expertise

“The presentation was efficient and clear. The instructor answered questions completely and provided good examples to illustrate concepts. He was able to create ad hoc scenarios in response to questions.”

-IT staff member, at an eastern seaboard university

Company Overview

Founded 150 years ago, this university on the eastern seaboard has a strong liberal arts core curriculum that fosters rigorous and open-minded inquiry. The university offers 40 undergraduate majors, 52 graduate study areas, and one doctoral program. The school has 3,950 undergraduate students, 2,500 graduate students, and 1,190 employees.

The Challenge

With a functioning Oracle Applications environment, the university required Discoverer instruction for 31 of the organization’s administrative staff members to understand report generation using Oracle Discoverer. To minimize costs, the university needed to compact an extensive amount of material into a limited number of class sessions. Looking to generate a wide range of specific reports, including reports covering student enrollment and financial aid, the university needed a partner that could fine-tune instructional materials to focus on the functional aspects of report generation with Oracle Discoverer, while withholding the technicalities of Relational Database Systems. In addition, the university needed to supplement this instruction with Discoverer End User Layer administration mentoring for five of its IT department staff members.

The Solution

The client’s employees received two rounds of classroom instruction sessions which featured hands-on labs, including demonstrations which covered the creation of reports and workbooks for both End-Users and Administrators. Following two successful on-site visits from an ITC instructor, the university’s IT staff is now able to effectively manage and use Oracle Discoverer. This  university on the eastern seaboard also now knows that ITC is a reliable provider of functional educational services.
Eastern Seaboard University

Industry

Higher Education

Employees

1190

IT Convergence Services

  • Education

Applications & Technologies

  • Oracle Discoverer 10g
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