IT Convergence trains Canadian Engineering Company to ensure a successful ERP upgrade
By partnering with ITC, this Canadian Engineering Company was able to leverage Oracle UPK and successfully upgrade their Oracle E-Business Suite Projects, Financials and HRMS modules from version 11i to Release 12.1.3.
This Canadian Engineering Company is a $16 billion enterprise with more than 9,800 employees, built upon nine principal operating subsidiaries across five continents. Engaged in Structures & Logistics, Utilities, Energy and Technologies, this Canadian Engineering Company’s business units provide innovative business solutions ranging from the safe, reliable delivery of natural gas and electricity, to providing modular housing and support for NATO and the North Warning System
This Canadian Engineering Company was upgrading from Oracle EBS 11 to version 12.1.3 for Oracle Projects, Financials and HRMS. Even though they had owned Oracle UPK for several years, they had some questions regarding best practices, as well as internal resources they had planned to leverage for content development that had little to no experience with the tool.
IT Convergence performed two Project Team Trainings in two separate locations in order to help address the organization’s knowledge of UPK and strategy. Second, when they realized bandwidth issues from a content development perspective during the course of the project, they engaged several ITC-UPK resources to help support content development.