Telecommunications Service Provider Kicks Off Global Oracle HRMS Rollout
ITC Helps Telecommunications Service Provider Streamline Oracle HRMS in Six Countries Simultaneously.
This telecommunications services provider is a leading vendor of full-service strategic customer management solutions. With 65 call centers throughout North America, Asia-Pacific, Europe, and Latin America, this company offers solutions to two million customers daily via phone, web, and e-mail.
This Telecommunications Service Provider needed to:
- Streamline global human resource policies
- Implement Oracle Human Resources in six countries simultaneously
- Educate multiple levels of key end users
By working with IT Convergence, this Telecommunications Service Provider was able to:
- Establish the foundation for rolling out Oracle HR globally
- Integrate and improve HR and payroll reports