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Telecommunications Service Provider Kicks Off Global Oracle HRMS Rollout

Telecommunications Service Provider Kicks Off Global Oracle HRMS Rollout

ITC Helps Telecommunications Service Provider Streamline Oracle HRMS in Six Countries Simultaneously.

Company Overview

This telecommunications services provider is a leading vendor of full-service strategic customer management solutions. With 65 call centers throughout North America, Asia-Pacific, Europe, and Latin America, this company offers solutions to two million customers daily via phone, web, and e-mail.

The Challenge

This Telecommunications Service Provider needed to:
  • Streamline global human resource policies
  • Implement Oracle Human Resources in six countries simultaneously
  • Educate multiple levels of key end users

The Solution

By working with IT Convergence, this Telecommunications Service Provider was able to:
  • Establish the foundation for rolling out Oracle HR globally
  • Integrate and improve HR and payroll reports
This telecommunications service provider created a single platform for streamlining global HR practices.
Telecommunications Service Provider

Industry

Telecommunications

Employees

32000

Project Location

The Philippines, The United Kingdom, Spain, Mexico, Argentina, Brazil

IT Convergence Services

  • Consulting
  • Education
  • Support

Applications & Technologies

  • Oracle Human Resources 11.5.8
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