Focus on your business while we manage your databases and monitor your environment to ensure the availability of all your critical business systems.
Whether you are looking for a partner to support a single operating system, ERP application, and database, or to host and support your entire IT infrastructure, we can provide a solution that will reduce the cost and complexity of IT for your organization. We provide cost-effective UNIX, Linux, and Windows Server monitoring and administration services.
Cloud Specialized SERVICES
Application Configuration and Tailoring
Cost-effective Enterprise Resource Planning development services through a mix of our onshore and offshore resources.
State-of-the-art technology to poll systems and network infrastructure, providing immediate notification of possible threats.
24×7 Service Desk
Continuous availability with Service Level Response guarantees of 15 minutes or less for a critical event.
Database Application Troubleshooting
Support and maintenance for your Oracle E-Business Suite, Oracle Databases, reporting tools, and OS.
OS, Database, and Application Access
Whether you host or co-locate your infrastructure with IT Convergence, you never lose control over your important access information.
Custom Report Writing
Get the exact reports you need while keeping your budget reasonable.
The ITC Difference
- Complete visibility of your server environment to track performance and SLA
- Mentoring services for your internal team while we learn your business
- Designated System Admin who decides which tasks on a daily, weekly, or monthly basis
- Update your contract based on service usage and needs
- Strategic recommendations on best practices, architecture, security, and backup services
- 100% Customer retention