Focus on your core business while IT Convergence manages your databases and monitors your environment to ensure the availability of all your critical business systems.
Whether you are looking for a partner to support a single operating system, ERP application, and database, or to host and support your entire IT infrastructure, we can provide a solution that will reduce the cost and complexity of IT for your organization. We provide cost-effective UNIX, Linux, and Windows Server monitoring and administration services that offer:
- 24×7 Service Desk
Continuous availability with Service Level Response guarantees of 15 minutes or less for a critical event.
- Database Application Troubleshooting
Support and maintenance for your Oracle E-Business Suite, Oracle Databases, reporting tools, and OS.
- Application Configuration and Tailoring
Cost-effective ERP development services through a mix of onshore and offshore resources.
- Custom Report Writing
Get the exact reports you need while keeping your budget reasonable.
- Proactive Monitoring
State-of-the-art technology to poll systems and network infrastructure, providing immediate notification of possible threats.
- Operating System, Database and Application Access
Whether you host or co-locate your infrastructure with IT Convergence, you never lose control.
The ITC Difference
- Complete visibility of your server environment to track performance and SLA
- Mentoring services for your internal team while we learn your business
- Designated System Admin who decides which tasks on a daily, weekly, or monthly basis
- Update your contract based on service usage and needs
- Strategic recommendations on best practices, architecture, security, and backup services
- 100% Customer retention