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Managed Services

If you are looking for a partner to support a single component or your entire IT infrastructure, IT Convergence Support Services (ISS) has a solution for your organization.

Our wealth of resources allows us to provide you with 24 x 7 x 365 functional Oracle application support, database administration, technology stack management and monitoring, hosting and co-location services.

  • Flexibility: There is no single standard for operating system, application, database, network or communication infrastructure. Within an ISS Data Center, you can co-locate or host platforms from SUN, HP, IBM or Dell, utilizing the operating system and release levels you desire. Components can be administered by ISS, your personnel, or a combination of the two. Flexible communications infrastructure allows you to share burstable bandwidth up to 100Mb, or contract dedicated bandwidth from more than one dozen providers.
  • Monitoring and Reporting: ISS utilizes state-of-the-art technology monitoring to proactively poll systems and network infrastructure, providing immediate notification of availability threats. This information is visible at all times to both the customer and ISS. Performance can be tracked and compared historically and evaluated against SLA requirements.
  • Operating System, Database and Application Access: Hosting or co-locating your infrastructure with ISS doesn’t mean losing control. Our customers frequently require access to the O/S, and wish to perform Application and/or Database Configurations. ISS services are flexible, providing the customer with secure and documented access to their components.

To request a presentation about ISS Managed Services, click here.