IT Convergence Support Services (ISS) provides flexible, cost-effective, managed services for your Oracle E-Business Suite 11i and R12 applications.

Dedicated project managers and an assigned support team, ensure that you know the people servicing your system and, more importantly, this ensures that these people know your environment.

First hand knowledge of your system allows ISS to be a proactive, strategic partner. We will help you define a systems maintenance and upgrade strategy which best serves your IT and business objectives.

Project managers are subject matter experts with global-scale Oracle Application implementation experience.

Our dedicated service model and our collective expertise mean your service team will quickly diagnose and remedy complex application issues.
 

Through ISS, you will also have full access to a vision instance Oracle E-Business Suite.  This validated “Gold” instance is updated monthly, and is ideal for all of your testing, training, and prototyping needs. ISS saves the time and expense of creating a test environment.

To learn more about the ISS advantage click here, or get a first hand view of our expertise in managing Oracle E-Business Suite environments, by downloading our white paper "Exploring Oracle E-Business Suite Load Balancing Options for 11i and R12" (requires registration.)