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Education Services

5D's training framework for your upcoming IT project

“Training is an event, learning is a process, knowledge transfer happens daily.”

Jordan Collard,
Practice Director

Here at IT Convergence we strongly believe people don’t buy WHAT we do, but WHY we do it! In today’s world, knowledge has become more powerful than ever, with ever changing landscapes such as technology evolution, mergers & acquisitions and globalization, being able to ensure the end-user adoption of technology investments is a must to maximize the organizational effectiveness & ROI.

Our Instructional Systems Design team adds value at every stage of the project life-cycle by delivering highly effective custom training solutions with your end users in mind.

Our expertise has empowered users across the globe for various initiatives such as:

Training Services

Custom eLearning

ITC’s proven approach is structured to be able to be deployed quickly, yet flexible enough to cater to all our clients’ individual needs. We understand your environment, processes, audience and your business goals, adding value to every stage of the project lifecycle by delivering highly effective custom training solutions with your end users in mind.

At IT Convergence we have methodologies and templates in place based on sound instructional design principles to assist your organization in deploying highly effective training, mitigating resistance to change and ensuring that your end-users hit the ground running.

Virtual / Instructor Led Training

ITC’s instructor-led training (ILT) service provides face to face interaction with the audience, enhancing their learning experience. Engaging activities, such as ice breakers, games, polls and real life scenarios increase the levels of retention and envolvement.

Virtual instructor-led training (vILT) is a cost-efficient alternative to traditional classrooms. With a team of specialized instructors, appropriate delivery techniques, activities and tools, learners benefit from our blended strategy by experiencing the benefits from the traditional approach in a virtual setting.


IT Convergence offers comprehensive UPK solutions, from installation and hosting to training, strategy consulting and content development. Thanks to our highly skilled team of Oracle-Certified UPK Specialists, IT Convergence is the only Oracle-Specialized company in delivering UPK solutions globally.

Content Localization

Being a global company, IT Convergence supports many global rollouts. With local expertise and a team of multi-lingual consultants and trainers, we have the ability of translating, developing, localizing and delivering diverse training content in multiple languages.

Training Tools We Use

Access our Demo Hub to view interactive demo topics of these training tools & platforms.

  • ANCILE uPerform

    ANCILE uPerform

    ANCILE uPerform is a performance support software that delivers targeted, high-quality learning content to employees. It allows authors with no programming experience to create, edit,…
  • SAP Workforce Performance Builder

    SAP Workforce Performance Builder

    SAP Workforce Performance Builder allows to create and deploy context-sensitive user help, transaction documentation, training simulations, test scripts, and e-learning materials.
  • SAP Productivity Pak

    SAP Productivity Pak

    SAP Productivity Pak enables designated content authors (such as subject-matter experts and superusers) to develop and maintain customized content for SAP application users.
  • Infor ePak

    Infor ePak

    EPAK is a content development platform for rapid development of documentation, training, and performance support materials.
  • Articulate Studio Demo

    Articulate Studio Demo

    The Articulate Studio Pro suite is the fastest, easiest way to create presentation-based e-learning. It’s ideal for people who want to quickly transform PowerPoint slides…
  • Articulate Storyline 2

    Articulate Storyline 2

    Storyline 2 allows the user to create highly interactive animations. It is a system where animations can be created in an environment similar to PowerPoint.…
  • Adobe Captivate 9

    Adobe Captivate 9

    Adobe Captivate is a rapid responsive authoring tool that is used for creating elearning contents such as software demonstrations, software simulations, branched scenarios, and randomized…
  • Adobe Presenter

    Adobe Presenter

    Adobe Presenter was designed to enable PowerPoint users to easily generate Flash-based eLearning courses, by adding voice-over to slides, and syncing the audio to the…
  • Oracle UPK

    Oracle UPK

    Oracle UPK is a single-source platform used to create, manage, reuse, translate, and deploy different outputs in a computer-based simulation for end-user training. Its multiple…

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