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Analytics and Business Intelligence Services

Analytics platforms should be tied to business goals – but all too often reports fail to provide meaningful information that decision-makers can act on. As analytics platforms include more features and thus complexity, ensuring alignment between your analytics platform and your business objectives is vital.

Our analytics solutions are carefully designed to identify the optimal tools for your organization’s requirements and customize them to fit your needs.

Develop a strategy

Develop a strategy that aligns with your current business needs, while maintaining scalability for the future. Our consultants can help inform your decisions around analytics implementations, migrations, and architecting your Analytics and Data Warehouse systems. We work to understand our customer’s environment, and make recommendations based on business data and usage practices that are then validated against the source system.

Execute the strategy

Execute the strategy with a wide array of tools and expertise at your disposal. ITC offers full-lifecycle solutions that include:
• Consulting services to install, configure and support BI Applications, ETL/DW design with Informatica/ODI/DAC tools.
• Hosting Services for Windows and Linux Servers with 24×7 monitoring, including Application and Database Servers for OBIEE, ETL, Oracle ERP, Data Warehouse and others
• Disaster Recovery

Services

For more information on the services and products we provide:

IT Convergence Customer Experience

Customer’s Experience

How did we help the customer minimize risk?

success story

Due to multiple issues with their current version, a business publishing company was looking to complete an upgrade for their on-premise OBIEE system, along with continued support for the new technology.

CHALLENGES

This company wanted a partner with superb IT skills as well as an ability to consult on strategic initiatives involving the user community and other stakeholders. Provisioning flexible personnel with the ability to overlap as backups for both Company’s Project Managers and Solution Architects was a staffing priority.

SOLUTION

OBIEE was updated from 10g to 12c, and continued education training was provided to end-users to familiarize them with the new features and changes in the OBIEE suite. ITC also provides support for ETL processes in Informatica including mappings, modifications, and performance issues.

BUSINESS RESULTS

After bringing a more powerful and flexible tool to their analytics team, this business publishing company continued to reap value by utilizing education services to facilitate user-adoption of the new upgrade. With utility staff providing multiple roles, HBP keeps costs down without compromising quality of support.