And for that matter, do you know Oracle Extended Support varies from Oracle Sustaining Support? Do you know the date(s) that these various support levels kick in for Oracle 11.5.10 and Oracle R12.0/R12.1?
“No” is quite probably the answer to all of the above questions.
And that’s understandable because, let’s face it, the intricacies that define the differences between Oracle’s various support levels do not exactly make for stimulating conversation topics on blind dates.
But, for however dry of a topic Oracle Desupport might be, the fact is that it is important because failure to understand the subtle differences between various support levels could lead to unwanted hiccups in the performance of your ERP solution and/or hundreds of thousands extra support costs.
Further complicating the picture is the fact that Oracle Corporation has changed its 11i Desupport policies multiple times. So, to help the end-user community better understand Oracle Desupport, IT Convergence is hosting its next webcast “Map Through the Maze: Understand Oracle’s 11i and R12.X Support Policies.”
This webcast will define the differences between Oracle Premier Support, Oracle Extended, and Oracle Sustaining Support, explain what those mean to users of both Oracle E-Business Suite 11.5.10 and R12, and we’ll also expand upon reasons why it might be wise to upgrade to Oracle R12.2 even if Fusion Applications is eventually in your plans.
“Map Through the Maze: Understand Oracle’s 11i and R12.X Support Policies” will be held on Wednesday February 20th at 8:00 am Pacific/11:00 am Eastern and you can click here to register now?
Found this page after February 20th 2013?
If Google or Yahoo! or Bing (or even Lycos ) has brought you to this page after February 2013 fear not, you have a number of options open to you.
First, if DeSupport is a topic that interests you, check out our past post on it from Oracle OpenWorld 2012 . Or you can request a copy of the DeSupport webcast Power Point by clicking here to fill out our Contact Us form.