Is Oracle Cloud Adapter compatible with all versions of E-Business Suite?
Yes, all versions of Oracle E-Business Suite (both 11i/R12) are supported for Sales Force Cloud Adapter integration. Considering a business scenario could be creating a Lead/ Opportunity/ Customer in Salesforce and seamlessly integrating with E-Business Suite using Oracle Fusion Middleware as an Enterprise Integration Platform.
Does the Oracle Cloud Adapter allow interaction with Oracle Advanced Pricing features – modifiers based on Customer attributes, etc?
The question has a twofold answer. If you are talking about updating/modifying the Advance Pricing price list and want to send an update to a custom application which is running on private/public/hybrid cloud, the answer is “Yes.”
But if you’re looking at integration within the Oracle Application, then Oracle Cloud Adapter is not a recommended option.
What are the main challenges when investing in a Cloud application solution?
The easy and fast deployment of a Cloud application is a good benefit, but you also need to take into consideration the implementation. The Cloud software and Cloud application require setups, training and – in some cases – change of processes on top of how you are going to integrate that.
We don’t see many full, end-to-end Cloud applications. The adoption is based on modules or families, so the integration is a hidden cost that is not presented by Cloud vendors, but it is something you need to assess in order to get an idea of the total cost of ownership. There are many less-than-happy customers of Cloud system implementations, so we always recommend going to a partner that has experience with systems integration and can present to you all the aspects of a good implementation and its methodology.
Can this the Oracle Cloud Adapter be used to interface SalesForce with a non-Oracle ERP or BI application?
- Usability: How complicated is the installation? How many tools are needed? Is the development environment intuitive?
- Maintainability: How do you administer the product? Is there a GUI for monitoring services?
- Community: Are there active public forums or mailing lists? Are there numerous articles, tutorials, articles, and videos available? Is the product supported by several companies?
- Enterprise Support: What support options are offered (“business hours”, “24/7” hotline vs. Email vs. on-site support, etc)? Can the required service level agreements be guaranteed? Is support offered in your preferred language?
- Functionality: Are all the required functionalities offered?
- Flexibility: Can you customize product functionalities to fit your needs?
- Expandability: Is it possible to expand the product? Are the product and its interfaces based on standards?
- Connectors: Are adapters for all required technologies available? Are there adapters for B2B products such as SAP or Salesforce? How easily can you build your own adapter?
- Cost: What is the full cost (total cost of ownership) of the product – including maintenance, all required ancillary products, connectors, etc?
- Licensing: What licensing or subscription model does the solution use? What happens when requirements change (more computers, more CPUs, switching to virtual machines, etc)? Are upgrades for free? Are downgrades possible, too? Are the costs “foreseeable” at all, is the price list even understandable?
- Getting Started With Oracle SOA Suite 11g R1 – A Hands-On Tutorial by Heidi Buelow, Manas Deb, Jayaram Kasi and Demed L’Her (Oct 1, 2009)
- Oracle SOA BPEL Process Manager 11gR1 – A Hands-on Tutorial by Ravi Saraswathi and Jaswant Singh (Jun 20, 2013)
- Oracle SOA Suite 11g Developer’s Cookbook by Antony Reynolds and Matt Wright (Dec 26, 2012)
- Oracle SOA Suite Developer’s Guide by Matt Wright and Antony Reynolds (Mar 18, 2009)
- Service Oriented Architecture (SOA) For Dummies, 2nd Edition by Hurwitz, Robin Bloor, Marcia Kaufman and Fern Halper (Jan 2, 2009)
- Oracle Fusion Middleware 11g Architecture and Management (Oracle Press) by Reza Shafii, Stephen Lee and Gangadhar Konduri (Jun 6, 2011)
- Oracle WebLogic Server 11g Administration Handbook (Oracle Press) by Sam R. Alapati (Sep 2, 2011)