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3 Main Oracle ERP LATAM Challenges and How to Beat Them

3 Main Oracle ERP LATAM Challenges and How to Beat Them
IT Convergence CTO Gustavo Gonzalez recently hosted a LatinOAUG meeting  at the Collaborate 13  user group conference in Denver, Colorado.  Afterwards, we asked him to reflect on the main challenges that companies rolling out the Oracle E-Business Suite in the region faced.

Oracle ERP LATAM Challenge #1 – Change Management

There are multiple factors that can create change management challenges, and you can proactively mitigate some by clearly defining your strategy and internal scope. Linked to that is the need to develop a clear readiness plan from that keeps both business and IT on the same page.

Although all the countries in Latin America share some similarities, one of the common mistakes that outsiders make is to consider the region a single market. Mexico, for example, has a very difficult culture, not to mention language, than say Brazil. This of course has implications for statutory, regulation, and taxation considerations that are part of any Oracle E-Business Suite implications. However, these cultural differences also have change management implications, so you’ve got to be proactive.

Oracle ERP LATAM Challenge #2 – Business Process Standardization

Ideally, each company would have a fully localized business strategy that completely customizes the business process to meet each specific need in of each country. But of course such a strategy too has been proven it has been prove too costly, too inefficient, and too unscalable.

This is why a world class tool as Oracle E-Business Suite makes much more sense, as it give you a platform to standardize your processes across business units, and opens the door to establishing One Source of Truth. It will take some time, but with Oracle, your entire company can speak the same “language” so to speak, so that your Macau, Munich, Montreal, Manhattan, Mexico City, Medellin, and Mendoza  offices all share the same definitions of fixed costs, revenue, profit/loss and other key business metrics.

Oracle ERP LATAM Challenge #3 – Language Issues

Latin America is home to 21 independent countries. Spanish is the predominant language in the majority of the countries, but Portuguese and French are considered native languages in some countries. English is also widely spoken, although the level of can vary quite a bit, not only depending on which country you’re in, but sometimes depending on which part of a particularly country you’re in. For example, in Argentina the English level in Buenos Aires is generally very high, but outside the porteño capital the level of English can vary greatly

Implementing Oracle in the region means not only installing different languages in the application but also being able to communicate with the people in charge of executing the project. Oracle is a multi lingual application so you will be able to run the application in any language that make your users feel comfortable, but this will also mean that you will need to install and maintain several languages in your application, and you need to be mindful of the costs this decision implies.

Jump Start Your Oracle E-Business Suite Project in Latin America – Join Our Webcast
If you’re looking at an Oracle ERP implementation in Latin America, don’t let the challenges confound you.

Join our May 8th webcast “From Tequila, to Caipirinha and Tango – Overcoming Oracle E-Business Suite Challenges in LATAM ,” which will be held at 11:00 am Eastern/8:00 am Pacific.

Hosted by three veteran Oracle E-Business Suite implementers who’ve got experience with multinational rollouts spanning the US, Latin America, and even Europe, “From Tequila, to Caipirinha and Tango – Overcoming Oracle’s E-Business Suite Challenges for LATAM,” will last approximately 45 minutes with time for your questions afterwards. Click here now to register.