Take advantage of this Q&A to get the answers to your questions from last week’s webcast!
Check it out below:
1. We are doing an Oracle R12 upgrade now. the current system has huge customization database tables, views, etc, which connect and integrate with ESB black database box. what are your recommedations for us to assure database migration from as-is to to be?
- This needs further evaluation. In terms of the database and version. For Oracle Applications R12 a minimum requirement is Oracle 10g and because of the upgrade customizations and extensions might be impacted because of the changes on the data model.
2. Is there any charge for an Oracle R12 assessment?
- Yes, there is charge for that type of assessment because it requires a lot of resources and work that is part of this very important phase of the project. As you can saw on the webcast there are lots of deliverables and the amount of work based on the footprint of your Oracle E-Business Suite environment.
3. What do you mean by close all periods? Does it mean we should not have any periods open during an upgrade? (both subledger and gl periods)
- We recommend doing pre-close and cleaning all the interfaces. Since all the data model on General Ledger it is extremely important this for the success of the upgrade.
4. I would like a more detailed explanation of the blended approach to that you discussed as being sort of a middle point between a vanilla Oracle R12 upgrade and a full Oracle R12 reimplementation.
- The blended approach is something very commonly used in many Oracle R12 migrations. Since Oracle has provided many tools to perform the R12 upgrade, our experience has given us the chance to work on upgrades whose scope has included the implementation of new modules and/or some process re-engineering with existing accounts. We’ve even changed the Chart of Accounts. All of this is perfectly doable with a proper planning and execution.
5. Could you please share with us a sample project plan for an R12 Upgrade project (having minimal customizations)?
- As part of our Oracle Applications Workshops (in particular the Oracle R12 Strategy and Planning workshop held at Harvard) we share examples of project plans that include key milestones and best practice tips.
6. Is Oracle going to charge me more on existing support fees if I don’t upgrade?
- Oracle has extended support for 11i running through November 2011. After that you can continue with their 11i support but the costs do increase. For the first year the cost of extended support increases 10% and in the second year it goes up another 10%.
7. Are there recommended patch levels that customers should be on when doing an upgrade to Oracle R12 to help minimize the downtime? (other than what Oracle has published for their minimum patch level for 11i).
- I’d recommend applying the patches on 22.214.171.124 for the extended support as the basis for the upgrade. Minimum Baseline Patch Requirements for Extended Support on Oracle E-Business Suite 11.5.10.
For questions related to Oracle 11i support or if you would like to get hands-on experience on Oracle applications, attend IT Convergence Public Workshops