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IT Convergence Helps AZZ Overcome Translation Challenges with UPK

IT Convergence Helps AZZ Overcome Translation Challenges with UPK

IT Convergence successfully documented and created UPKĀ materials to mitigate AZZā€™s risks associated with translationĀ processes and end-user adoption.

Company Overview

AZZ is the largest provider in North America of hot-dip galvanizing servicesĀ for the steel fabrication market, and an industrial manufacturer of electricalĀ equipment and components servicing the electrical and petroleum industries,Ā as well as the power generation, transmission and distribution, and generalĀ industrial markets. AZZ is headquartered in Fort Worth, TX, and has 44Ā facilities in the U.S. and Canada, with over 3,000 employees across 17 statesĀ and 3 provinces.

The Challenge

AZZ needed to:
  • Incorporate the personnel and processes from the acquired companiesĀ into AZZ system
  • Overcome the translation challenges caused by acquisitions
  • Enable employees to quickly reference and identify the business processĀ steps without losing productivity

The Solution

ITCā€™s UPK team worked closely with AZZ and successfully documentedĀ standardized processes in the new facility by developing materials thatare meaningful to end-users. The implementation of UPK and the tailoredĀ approach helped end-users adapt more quickly and efficiently, reducing theĀ translation risks associated with acquisition and systems integration. AnotherĀ benefit consisted in the adaptation of UPK materials as a training tool forĀ other AZZ facilities.
AZZ Incorporated
Fort Worth, Texas

Industry

Manufacturing

Employees

3000

Project Location

Fort Worth, Texas

IT Convergence Services

  • Education
  • UPK

Applications & Technologies

  • Oracle E-Business Suite
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