The major benefit of providing role-based training is that it enables end-users facing an ERP upgrade or implementation to quickly master their business area’s responsibilities. Down the road, this training can also help new hires or promoted employees to become prepared for their new jobs. Focusing training on generic or high level content will provide employees with the bigger picture; however, to create a highly skilled task force, narrowing in on detail-specific tasks by job function or department is the best training approach.
Role-based training will enhance any training initiative by making each individual competent in exactly what they are responsible for. This individualized approach becomes a comprehensive solution by ensuring all corporate needs are met – adding to the success of any go-live or skill development effort.
Oracle UPK makes role-based training simple and attainable thanks to the Role List in the UPK Developer. When creating the training plan, it is important to build a list of roles corresponding to the intended departments and employees receiving training.