Shared Service Centers are a common type of business transformation project undertaken by multinational corporations and public sector organizations to drive down operating costs, obtain economies of scale and improve internal controls. As a global consulting organization founded in 1998, IT Convergence has worked with numerous US-based multinational corporations to help them realize the full value of their Shared Service Center projects, including designing the future state business processes, implementing the new centralized system, providing training and change management to maximize user adoption and providing private cloud services to host, manage and support the systems underpinning the SSC.
Our approach is to help customers obtain full value from their Shared Service Center project by controlling the Critical Success Factors:
Critical Success Factors
Failure to address the critical success factors identified above can compromise the value of a Shared Service Center. For more information check out “Maximize the Value of your Shared Service Center”
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