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White Papers

  • Modernize UX & Maximize Your Oracle EBS Investment with CloudIO Customer WorkCenter

    Business centric applications are the need of the enterprise. Business Executives are in search of tools and solutions that enable their ERP to provide greater efficiency, empower users and extend the data capture capabilities. Most businesses leverage the native development toolset from ERP, which requires significant investment and has the same structural limitations. One such customer touch point is the Order to Cash cycle of the business. CloudIO studied the pain points of the business user to service the customer through standard ERP form navigation. The solution evolved into an application designed to give a 360-degree view of all customer details to the Customer Service Representative (CSR). With CloudIO’s Customer WorkCenter, the CSR is now enabled with rapid access and easy navigation to view and update all customer centric information. This in turn improved the productivity of staff, improved the customer experience and enabled more robust data capture.

  • SOX Compliance – Improving Control and Security in Oracle ERP

    This white paper explains how to increase overall control and security access in an ERP environment by reviewing all phases of a SOX (Sarbanes-Oxley) security project, from Requirements to Maintenance. Learn to implement a SOX solution that will help your company avoid penalties, streamline business operations and keep policies, documentation, security settings and controls current.

  • Advanced Global Intercompany System and Subledger Accounting – Transaction Entry Simplified

    Oracle R12 Advanced Global Intercompany System provides a platform for user to enter intercompany transactions and helps in creation of corresponding Accounts Receivable and Accounts Payable Invoices. The simplicity of usage is limited based on the configuration of the system. In addition to Advanced Global Intercompany System configuration, Sub-Ledger Accounting setup is used to enhance the automation of data entry process and opens up an opportunity to handle complex accounting conditions.

  • Improving Productivity in the Reimbursement and Procurement Processes

    All finance departments talk about lowering administrative costs associated with purchasing and reimbursements, but here is a white paper that shows you how to do that by integrating the Oracle Financials Approvals Management Engine (AME) with iProcurement and iExpense. See how to replace customizations, automate manual processes, enhance internal communication, and improve SOX compliance. Learn to apply the requisitions management process to capital expenditure requests and to set up approval flows and business rules to provide a common framework for the whole company.

  • Improve Debt Collections with Oracle R12 Advanced Collections

    Every company struggles with collecting outstanding invoices. This white paper elaborates on the new features of Oracle R12 Advanced Collections, such as the Collector’s Work Queue and Customer Metrics. Learn how to reduce collection costs by setting up scoring models, dunning processes and strategies with the ultimate goal of minimizing customer payment delinquencies and maximizing debt collection.