托管云服务

FLEXIBLE, SCALABLE SOLUTIONS

For companies struggling to find the ideal contract terms, we create a custom SLA that utilizes our breadth to meet your specific requirements.

Right-shore approach

Customers can combine resources from our onshore, offshore and nearshore delivery centers. Our nearshore managed services provide stateside experience at a fraction of the cost.

Efficiency-gains

Get the most from your managed services. We rollover unused subscription support hours to the next month, so you only pay for what you use. Along the same lines, incident severity is determined by business criticality, so you decide response levels that work for you.

Business Continuity

IT Convergence retains a highly-skilled consultant staff with low attrition rates, providing you with a team that gets to know your business and ensuring continual process and technology improvement. With our periodic System Health Checks, you can rest assured that your environment is always performing at optimal levels.

MATURE, RESPONSIVE DELIVERY

Selecting a new Managed Services provider is a decision with years of lasting impact. When building out your roadmap, enlisting our expertise helps your organization predict and plan for the future.

Whether it’s concerns around compliance issues, sensitive data, or simply a need for stability, our defined methodology for documenting and transitioning services provides transparent and reliable delivery every time.:

Security Team and Center of Excellence

Help ensure compliance and process adherence through rigorous documentation – enabling quality at scale and security for our customers.

A personal approach to Managed Services

Including designated personnel for your project instead of a resource pool, Quarterly Business Reviews with visual metrics, and access to management and support staff alike.

OUR ORACLE MANAGED
CLOUD SERVICES

• Model Tailored to Customer Requirements>
  Subscription, Fixed Scope, Staff Leasing, On Demand, Onsite, Onshore, Nearshore, Offshore, Hybrid
• Cloud Migrations & Transformations
• Service Delivery Manager (SDM) Point of Contact Assignment
• IT Convergence Public & Private Clouds
• Primary & Secondary Team Assignments
• Documented Service Level Agreements
• 24x7x365 Flexible Monitoring for Security & Systems
• Environment Health & Performance Checks