Microsoft Dynamics 365

Intelligent, cloud-based business applications that can deliver better results through predictive, AI-driven insights

Our Applications

Finance

Human Resources

Sales

Marketing

Operations

Service

Commerce

Our Services

We are a certified Microsoft partner and cloud services provider and our certified consultants offer deep technical and functional expertise in Microsoft Dynamics 365.

While Microsoft Dynamics 365 provides robust out-of-the-box functionality, there may be areas where you might need changes in order to meet your business needs. We can help you simplify and accelerate the process of extending and customizing Dynamics 365.

We offer a combination of onshore, offshore and nearshore resources – with the ability to change support levels monthly by up to 50% based on your needs. Our wide partner network ensures access to industry-leading vendors for integration, analytics, and mobile applications.

We have helped hundreds of global companies deploy SaaS solutions across international subsidiaries in more than 70 countries across North America, Latin America (Central America, South America and the Caribbean), and APAC.

  • Implement Dynamics 365 across your international subsidiaries and standardize your global processes
  • Ensure that your Dynamics 365 implementation complies with local statutory requirements like Mexico’s Electronic Accounting, Brazil’s Nota Fiscal or China’s Golden Tax
  • Integrate, configure, or customize Dynamics 365 in your international companies and business units

We proactively monitor and optimize the health and performance of your Microsoft Dynamics 365 applications. With well-defined SLAs, dedicated resources, and 24x7x365 support, we reduce the costs and risks of running Dynamics 365 and help you get the best ROI possible.

  • Leverage global best practices to continuously monitor and optimize your Dynamics 365 applications for better performance
  • Run security checks periodically to identify, manage and mitigate information security risks
  • Best-in-class SLAs ensure better system availability, faster response, and higher customer satisfaction
  • A dedicated account manager ensures that managed services and support always exceeds expectations

Our Services

Expertise

We are a certified Microsoft partner and cloud services provider and our certified consultants offer deep technical and functional expertise in Microsoft Dynamics 365.

Customization

While Microsoft Dynamics 365 provides robust out-of-the-box functionality, there may be areas where you might need changes in order to meet your business needs. We can help you simplify and accelerate the process of extending and customizing Dynamics 365.

Flexibility

We offer a combination of onshore, offshore and nearshore resources – with the ability to change support levels monthly by up to 50% based on your needs. Our wide partner network ensures access to industry-leading vendors for integration, analytics, and mobile applications.

Global Rollouts

We have helped hundreds of global companies deploy SaaS solutions across international subsidiaries in more than 70 countries across North America, Latin America (Central America, South America and the Caribbean), and APAC.

  • Implement Dynamics 365 across your international subsidiaries and standardize your global processes

  • Ensure that your Dynamics 365 implementation complies with local statutory requirements like Mexico’s Electronic Accounting, Brazil’s Nota Fiscal or China’s Golden Tax

  • Integrate, configure, or customize Dynamics 365 in your international companies and business units

  • Managed Services

    We proactively monitor and optimize the health and performance of your Microsoft Dynamics 365 applications. With well-defined SLAs, dedicated resources, and 24x7x365 support, we reduce the costs and risks of running Dynamics 365 and help you get the best ROI possible.

  • Leverage global best practices to continuously monitor and optimize your Dynamics 365 applications for better performance

  • Run security checks periodically to identify, manage and mitigate information security risks

  • Best-in-class SLAs ensure better system availability, faster response, and higher customer satisfaction

  • A dedicated account manager ensures that managed services and support always exceeds expectations

  • ITC Approach

    Whether you’re starting a migration or evaluating transformational services to optimize Microsoft Dynamics 365, we don’t force you into pre-packaged contracts. Instead, we work with you to build a solution for today and a roadmap for tomorrow, while understanding your pain points and recommend the best path forward. Whether it’s concerns around compliance issues, sensitive data or simply a need for stability, our well-defined methodology for documenting and transitioning services provides transparent and reliable delivery every time.

    Right-Shore

    Customers can combine resources from our onshore, offshore and nearshore delivery centers.

    Efficiency-Gains

    Get the most from your managed services. We rollover unused subscription support hours to the next month.

    Business Continuity

    IT Convergence retains a highly-skilled consultant staff with low attrition rates, providing you best experience.

    Center of Excellence

    Help ensure compliance and process adherence through rigorous documentation.