Onprem and Cloud Managed Services

Managing your distributed and Hybrid IT environment as a single entity with single point-of accountability

Our Services

Infrastructure and Systems

Onsite Data Centers and Networks

Infrastructure for Applications

IaaS & PaaS

Network Administration

Provisioning of Guest Virtual Machines (VMS)

Management of Operating Systems and VMS

Patching and Updates

Access Control and Management

Monitoring and Incident Management

Service Governance

24×7 Flexible Component & Security Monitoring

ITC Approach

As a Managed Infrastructure Service Provider (MSP) we don’t limit to delivering only cost efficiencies, but we look at delivering much higher value by becoming trusted partners and enablers in your Digital Journey.

ITC Managed Infrastructure Services will manage your Enterprise’s distributed and Hybrid IT environment as a single entity with a single point of accountability.

Be it a green-field project, existing setups or mergers, we leverage a proven transition methodology to ensure a smooth start to systems support services and are always keeping track of critical operations, ensuring minimal impact to business users and service levels.

And yes, we don’t force your environment into prepackaged contracts; instead we work with you to build a solution for today and a roadmap for tomorrow.

Optimizing Manpower Resources

Optimizing costs through tailor made solution for resources; Right Shoring: Staff Leasing, On Demand, Onsite, Onshore, Nearshore, Offshore, Hybrid.

End-to-End ITIL/Discovery, ITSM, CMDB Process Design

ITIL based process design, CMDB design and service / application data load, existing process analysis and enhancement, and implementation of tools such as ServiceNow.

Service Desk Management

Our 24×7 Service Desk, assigned staffing model & dedicated service delivery manager maintain open lines of customer communication.

Infrastructure Analytics

Faster resolutions for issues through real time custom dashboards for availability, performance, capacity, and incidents.

Automation & AI Ops

AIOps uses artificial intelligence to simplify IT operations management and accelerate and automate problem resolution.

End to End Managed Services

Our expertise goes beyond managing your EBS and we can help you deliver successful business outcomes.
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