Managed Services

Offering Agility, Flexibility and Choices to drive innovation and propel business growth

Our Services

Consulting

Infrastructure and Systems

Data Center & Network Administration

Private, Public, Hybrid and Multi-Cloud

Platform and Database

Middleware

Applications

Storage and Backup

Managed Security Services

Data Resiliency

IoT/RPA Services

Mergers, Acquisitions and Divestitures Advisory

Delivering with the Best

Certifications

60% Oracle-certified workforce in virtually every Oracle specialization

Stringent Compliance and Process

ITIL

Networks

Microsoft Azure

Oracle

AWS

Redhat

Database

VMWare

Unix

Storage

Data Centers

Security & Cloud

Our cloud, hosting, and managed
services support protocol are audited
annually against the SSAE 18 SOC-1
and SOC-2 controls.

ITC Approach

We don’t force your environment into prepackaged contracts, and instead we work with you to build a solution for today and a roadmap for tomorrow. Our personal approach to understanding your current pain points and drawing on our experience to recommend the best path forward.

Model Tailored to Customer Requirements

Flexibility to choose from Subscription, Fixed Scope, Staff Leasing and On Demand resourcing.

Staff Availability at Strategic Geographic Locations

Optimize resources to address various geographic needs Onsite, Nearshore, & Offshore expertise 24×7.

Efficiency Gains

Ability to carry over unused subscription support hours to the next month.

Dedicated Service Delivery Manager

Assigned named, or dedicated account management ensuring the tents of managed services and support meet and exceed expectations.

Primary & Secondary Team Assignments

Named primary and secondary support personnel can be provided as an extension of your team.

Documented Service Level Agreements

Best in class SLAs driving system availability, response and communication timelines and customer satisfaction.

Business Continuity with Low Attrition

Skilled consultants & low attrition to advice process and technology improvements in an ongoing fashion.

Cost advantage

Long-term, tangible benefits include reduced TCO and increased ROI.

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