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Training & Education Services

Training is an event; learning is a process. Maximize your technology ROI with end-user adoption.

With the ever changing landscapes in technology evolution, mergers, acquisitions, and globalization, ensuring the end-user adoption of technology investments is a must to maximize effectiveness and ROI. Our team of instructional system design experts continuously expand their knowledge in IT training and performance support, working with tools such as Oracle UPK and Adobe Captivate to add value to your business requirements and end-user needs.

Training applications we leverage


Oracle UPK a single-source platform used to create, manage, reuse, translate, and deploy different outputs in a computer-based simulation for end-user training. A proven platform that adds significant value to your ERP project lifecycle. IT Convergence offers comprehensive UPK solutions, cover from installation and hosting to strategy consulting, managed services, and content development. Thanks to our highly skilled team of Oracle-Certified UPK Specialists, IT Convergence is the only Oracle-Specialized company in delivering UPK solutions globally.


EPAK is a content development platform for rapid development of documentation, training, and performance support materials.


Adobe Presenter was designed to enable PowerPoint users to easily generate Flash-based eLearning courses, by adding voice-over to slides, and syncing the audio to the slide animations.


Adobe Captivate is a rapid responsive authoring tool that is used for creating elearning contents such as software demonstrations, software simulations, branched scenarios, and randomized quizzes in Small Web Formats (.swf) and HTML5 formats.


Storyline 2 allows the user to create highly interactive animations. It is a system where animations can be created in an environment similar to PowerPoint. Videos and screen recordings are available to enrich the learning process.

Training Services

Training Strategy Consulting
Training needs analysis, training tools assessment, curricula building, and other custom training consulting.

Virtual or Instructor-led Training
Professional trainers staffing for ILT/vILT for every stage and type of training requirements and budgets. We also offer full project management and team leads for training initiatives.

Custom eLearning and Instructional System Design
Training methods and pre-built templates customized to our client’s needs with ISD principles that ensure effective user adoption results.

Content Services
Training content creation, migration, translation, localization, or conversion as well as other content categories such as job aids, user manuals, business process simulations, test documents, compliance documents, etc.


E-Learning Tool

Decide which tool best suits your requirements

Download our eLearning Tool Selection Guide

Cloud Managed IT services

Build and define your project training plan

Talk to our experts for a training needs analysis

The ITC Difference

  • Leader in software end-user adoption solutions and services
  • Only Oracle certified UPK specialized service provider in the world
  • We train and test our own solutions in-house
  • Over 40 certified, multi-lingual training consultants located in different locations around the world

Speak with a Training and Education Consultant

Our experts can help you find the Private Cloud option that best fits your organization’s needs.