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White Papers

  • Tackling China’s VAT Reform with Oracle E-Business Tax

    On May 1st 2016, China finished implementing its VAT reform by replacing all business tax with value-added tax (VAT), which now applies to all goods and service sectors.  This white paper shares how this change affects multinational companies operating in China, and how

  • Oracle ERP Cloud ROI

    Get access to all the information you need to to understand the costs and benefits of today’s highest-value ERP solutions.
  • Optimizing EHR Adoption

    This paper provides a brief overview of the current state of health IT, followed by a discussion of user adoption challenges that today’s clinical informatics and healthcare IT managers face, along with a full project lifecycle framework to address these challenges to achieve compliance and full value from health IT investments.

  • eLearning Tool Selection Guide

    With an ever increasing number of eLearning tools to choose from, selecting the right tool for your organization and needs can be more difficult than ever. To help training, project and business managers with cutting through all the clutter, ITC has prepared a tool comparison guide over the 7 most popular eLearning tools on the market today including Oracle UPK, Ancile uPerform, Articulate Storyline 2, Camtasia Studio, SnagIt, Adobe Presenter, Adobe Captivate.

  • Modernize UX & Maximize Your Oracle EBS Investment with CloudIO Customer WorkCenter

    Business centric applications are the need of the enterprise. Business Executives are in search of tools and solutions that enable their ERP to provide greater efficiency, empower users and extend the data capture capabilities. Most businesses leverage the native development toolset from ERP, which requires significant investment and has the same structural limitations. One such customer touch point is the Order to Cash cycle of the business. CloudIO studied the pain points of the business user to service the customer through standard ERP form navigation. The solution evolved into an application designed to give a 360-degree view of all customer details to the Customer Service Representative (CSR). With CloudIO’s Customer WorkCenter, the CSR is now enabled with rapid access and easy navigation to view and update all customer centric information. This in turn improved the productivity of staff, improved the customer experience and enabled more robust data capture.