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Global technology solutions company succeeds with Hybrid Cloud Migration

Global technology solutions company succeeds with Hybrid Cloud Migration

Company Overview

A Global provider of technology and application performance infrastructure solutions company, was leveraging a prominent Oracle technology stack including EBS, OBIEE, and Hyperion. Several additional implementations within the hosted footprint abounded since our partnership was established in 2009 including InQuira, Customer Data Hub, Agile PLM/PIP, TIBCO, RapidPlan, GoldenGate, ASCP, APEX, and Demantra.

Strategically engaged with this company, ITC architected and implemented Exalytics to condense data to a single point of entry for advanced performance and speed in its processing providing the company with business intelligence in a rapid and condensed fashion.

The Challenge

  • Global operations, complex IT applications footprint & rapidly expanding business operations
  • Multiple integrations with various third-party applications & systems
  • Requires high availability, constant uptime, reliability & optimized system performance
  • Strong emphasis on environment security, event, change, and problem management

The Solution

  • Architected critical applications on dedicated computing & infrastructure ensuring high availability
  • Implemented scalable 24x7 infrastructure, database, technical applications, and project management & administration
  • Build, configuration & support multiple Oracle technologies including OBIEE, InQuira, Exalytics, and OBIEE
  • 100% ongoing SOC compliance inclusive of robust access and change management processes
  • Constant investment in the partnership, ensuring all critical systems are at the latest product versions
  • Continued reduction of long-term IT infrastructure & support costs

RESULTS

  • Strategic & long-term partnership since 2009 focused on maximizing the most value from customer’s Oracle investment hosted & managed at ITC
  • Seamless system integration & availability for continuous business operations with vendors, suppliers, and customers
  • Industry-leading SLAs ensuring optimal uptime, response & resolution
  • ITC works hand-in-hand with company personnel as an extension of the IT team in the established partnership driving high end-user satisfaction across the Oracle installation
  • Tight integration between customer on-premises critical systems, Oracle technology hosted at ITC and Oracle SaaS, PaaS & IaaS implementations in a highly-functioning hybrid cloud architecture
San Francisco, California

Industry

Information Technology & Services

Employees

2500