Oracle Cloud Applications Managed Services for a Financial Services Company
The client needed a managed services partner who could fully manage their Oracle Cloud Applications without administrative worries. This included enhancements, future upgrades, and 24x7 production support. They wanted a partner who could simplify application management through IP-driven and well-defined processes with predictable outcomes.
The client selected IT Convergence for our process-driven managed services model, flexible subscription model, and deep expertise in Oracle Cloud Applications.
IT Convergence provided end-to-end managed services for their Oracle Cloud Applications environment that included enhancements, reports development, integration, and testing. ITC also ensure faster resolution of issues using custom, real-time dashboards for availability, performance, capacity, and incidents.
- Simplified IT operations management and faster problem resolution with AIbased solutions
- Optimized costs through a tailormade, flexible staffing approach
- 24x7 proactive monitoring, process analysis and enhancements
- Improved security with regular updates and better access control