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Oracle Cloud Applications Managed Services for a Financial Services Company

Private Wealth Management Company Reduces Costs and Delivers 24×7 Support with Oracle SaaS Managed Services

Challenge

The client needed a managed services partner who could fully manage their Oracle Cloud Applications without administrative worries. This included enhancements, future upgrades, and 24x7 production support. They wanted a partner who could simplify application management through IP-driven and well-defined processes with predictable outcomes.

Solution

The client selected IT Convergence for our process-driven managed services model, flexible subscription model, and deep expertise in Oracle Cloud Applications.

IT Convergence provided end-to-end managed services for their Oracle Cloud Applications environment that included enhancements, reports development, integration, and testing. ITC also ensure faster resolution of issues using custom, real-time dashboards for availability, performance, capacity, and incidents.

Results

  • Simplified IT operations management and faster problem resolution with AIbased solutions
  • Optimized costs through a tailormade, flexible staffing approach
  • 24x7 proactive monitoring, process analysis and enhancements
  • Improved security with regular updates and better access control
Company Overview

The client is a privately owned wealth management company providing services from estate planning to insurance advisory through comprehensive investment management, wealth planning, and family office services.

Employees

1000

Industry

Services

Applications & Technologies

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