Sales Cloud
Accelerate revenue growth with intelligent, scalable Salesforce Sales Cloud solutions
Salesforce Sales Cloud empowers modern sales organizations, enabling teams to manage leads, opportunities, forecasting, and customer relationships from a single, intelligent platform. But simply enabling Sales Cloud is not enough. To drive predictable growth and improve sales productivity, organizations need a well-defined strategy, thoughtful configuration, and deep alignment with their sales processes.
As a trusted Salesforce partner, we help organizations unlock the full value of Sales Cloud, whether you are implementing it for the first time, modernizing an existing setup, or scaling for complex, global sales operations. From pipeline design and automation to advanced analytics and integrations, we deliver Sales Cloud solutions that drive adoption, efficiency, and measurable revenue impact.
Services
Strategy & Roadmap
We collaborate with sales leadership to define clear objectives, success metrics, and a phased roadmap for Sales Cloud adoption, ensuring alignment with revenue goals, sales motions, and growth plans.
Architecture & Configuration
Design and configure a scalable, secure Sales Cloud architecture tailored to your organization, including lead and opportunity models, territory management, forecasting, and role-based access controls.
Data Migration & CRM Consolidation
Migrate and cleanse customer, pipeline, and historical sales data from legacy CRMs or spreadsheets into Sales Cloud with minimal disruption and maximum data integrity.
Sales Process Automation
Automate lead assignment, opportunity stages, approvals, and follow-ups using workflows, flows, and guided selling, reducing manual effort and accelerating deal cycles.
Pipeline Visibility & Forecasting
Implement real-time dashboards, pipeline analytics, and forecasting models that give sales leaders clear visibility into performance, risks, and revenue projections.
CPQ & Revenue Enablement
Enable Configure, Price, Quote (CPQ) and revenue workflows to streamline quoting, pricing, and contract generation while improving accuracy and speed to close.
Integrations & Ecosystem Enablement
Integrate Sales Cloud with ERP, marketing automation, customer support, and third-party tools to create a connected, end-to-end revenue ecosystem.
User Adoption & Enablement
Drive adoption through role-based training, intuitive UI design, and sales enablement best practices that help teams work smarter.
Managed Services & Optimization
Provide ongoing support, enhancements, and optimization to keep your Sales Cloud environment aligned with evolving business needs and sales strategies.
ITC Approach
Whether you are launching Sales Cloud or refining an existing implementation, we take a flexible, outcome-driven approach rather than forcing rigid, pre-packaged solutions. We start by understanding your sales model, customer journey, and revenue challenges, then design a Sales Cloud solution that supports both immediate priorities and long-term growth.
From complex sales hierarchies and multi-currency operations to data quality challenges and user adoption barriers, our proven methodology ensures a smooth and transparent Salesforce journey. With clearly defined processes, deep platform expertise, and a focus on measurable results, we help you turn Sales Cloud into a true revenue engine and not just a CRM.
Right-Shore
Customers can combine resources from our onshore, offshore, and nearshore delivery centers.
Business Continuity
IT Convergence retains a highly skilled consultant staff with low attrition rates, providing you with the best experience.
Center of Excellence
Help ensure compliance and process adherence through rigorous documentation.