IaaS & PaaS Services
Public, private, and hybrid cloud solutions tailored to your needs.
IT Convergence offers agnostic cloud services backed by experienced integration teams and proven methodologies to build and manage your cloud portfolio. We know each customerâs needs are diverse, and our practice values reflect our commitment to serving them:
Flexible Service Agreements
Our focus is finding the right solution for each business. Customers enjoy our right-shore staffing model and custom SLAs that work to fit their needs – not the other way around.
Scalable Solutions
Your business changes: we change with it. With a global network of consultants and a strong investment in DevOps automation, weâre ready to scale up or down at the customerâs request.
Mature Methodologies
Since our tenure as a Cloud service provider since 2003, weâve been recognized by industry leaders for our commitment to delivering quality service solutions and defining repeatable processes to bring value to our customers.
Responsive Support
With a single point of contact assigned to each account and consistent Quarterly Business Reviews, we make communication a priority to ensure the service you receive satisfies your needs – from Day 1 to 1000.
PUBLIC CLOUD SERVICES
Harness the power of hyperscale public clouds, guided by expert consultants to guide you through each step – from migration to optimization.
The hyperscale abilities and huge array of SaaS to layer value on top make public clouds an attractive prospect, but many businesses are wary of navigating the complexity of a public cloud environment. IT Convergence brings an infrastructure-agnostic approach, backed by mature methodologies and a flexible service model tailored to each customer.
Our Public Cloud Services:
- Cloud Transformation Strategy
- Cloud Workload & Traditional Hosting Migrations
- In-Flight and/or Migration OS, DB and Applications Upgrades
- 24x7x365 Flexible Component & Security Monitoring
- On-Premises, Hybrid & Cloud Integrations
- Environment Health & Performance Checks
- Disaster Recovery & Business Continuity
- Cloud Administration
- DevSecOps Engineering
- Post-Migration Automation
We Provide Services for:
IT Convergence is a certified Oracle Cloud Managed Services Provider under Platinum Partner status, and our consultants retain over 1500 Oracle certifications.
Our consultants offer a range of expertise and certifications within AWS.
With Public Cloud Services from IT Convergence, Customers can Expect:
Responsive, communicative services
Our 24×7 Service Desk feature and assigned staffing model are in place to maintain open lines of communication with our customers and ensure we respond to issues when you need it. And with a dedicated Service Delivery Manager, customers know who to contact for any issue – one contact for all your needs.
Tried & True processes
Look forward to painless, faster migrations and configurations with step-by-step methodologies for transitioning to the Cloud. Our teams also maintain rigorous documentation of all projects, which means transitioning ownership or repeating similar work is a breeze.
Make public Cloud work for you
Forget pre-defined severity matrices and template contracts without a choice. We work with each customer to align their services with their business goals – whether thatâs tailoring a monitoring dashboard to show metrics that matter to you, or aligning incident severity tiers with business criticality – we know each cloud environment is different, and treat them as such.
Migrating EBS Infrastructure into AWS Cloud in One Week: From an Aging Hardware Platform to a Cloud-centric Oracle Footprint on AWS
Click to read about this Case Study
PROJECT
The customer, a supplier of industrial aviation parts, maintained a one-person IT shop in need of Oracle EBS-specific expertise to fully support the business in a migration to AWS for the purpose of resolving infrastructure and application incidents and requests.
CHALLENGES
The customer sought a partner with carryover experience in Oracle EBS and AWS that could migrate EBS infrastructure into the AWS Cloud, and continue to provide functional and development support to allow IT resource to focus on the remaining infrastructure. This required a depth of experience with both platforms to migrate from an aging hardware platform to a cloud-centric Oracle footprint on Amazon Web Services (AWS).
SOLUTION
IT Convergence provided the experience and expertise necessary successfully migrate the customerâs Oracle footprint to AWS, and relieve the burden of functional and development support from IT. The customer continues to use our teams for much of the daily operations, utilizing the current momentum and success of the cloud migration to continue their journey to AWS.
BUSINESS RESULTS
From inception to migration, an Oracle EBS instance fully usable in one week, including:
- Infrastructure Security
- VPC Connections
- Scalable solution; cloning completion timelines vastly reduced
- Able to retire aged infrastructure and free up support staff to focus on business-critical tasks
Flexible & fluid assignments of ITC personnel:
- On-Premises Infrastrcuture & AWS Cloud Administration
- Oracle e-Business Suite Administration & Functional Expertise
- Functional Analysis, Implementation & Support
- Development (Oracle, Integrations, & Customizations)
- Service Delivery & Project Management
The customer continues to utilize our team for comprehensive management of AWS services and automation.
HOSTED PRIVATE CLOUD
For organizations whose needs trend towards locale-dependent, compliance, or security requirements, private and hybrid cloud solutions provide flexible, tailored solutions – and we provide the expertise to implement and execute. And while private and hybrid architectures can provide huge business value when implemented correctly, theyâre often overlooked as a result of improper execution and a lack of options.
ITC provides truly customizable services, with a wide range of options at every step in our customerâs journeys – from staffing and pricing models to infrastructure and integration platforms, our focus is ensuring your specific needs are met. If you’re considering a private cloud solution, it’s important to choose a service provider that matches your business requirements. Our private cloud facility specifications include:
- Colocation Facilities Linked via OC3 & Layer 2 WAN
- SSAE18/ISAE3402 SOC-1 & SOC-2 Controls
- Uptime Institute Level III+/IV
- Carrier Agnostic
Our Private Cloud Services:
- Traditional Hosting, Private Cloud & Public Cloud
- Migration Services
- Business Continuity & Disaster Recovery
- Infrastructure Architecture & Managed Services
- DevOps Training, Implementation & Execution
- ServiceNow ITOM & ITSM Professional & Managed Services
- Application & Workload Managed Services
- Project & Support-based Development
- Data & Analytics
- Oracle, SQL Server & Open Source Database Administration
- Security Services
- 24x7x365 Event Management (monitoring services)
With Private Cloud Hosting from IT Convergence, Clients can Expect:
Simpler, cleaner cloud solutions
Simplify your billing and get rid of unnecessary add-ons. With ITC’s private cloud you set a fixed fee, so you know how much youâre paying and what youâre getting, every time. Add to that a robust team of global consultants with 24/7 monitoring for worry-free support.
Award-winning development and automation services
Our teams are constantly working to improve our customerâs hosting experience. We develop proprietary tools for automation and integration processes like Hydra, to optimize your Cloud workloads.
A depth of experience across industries
We service verticals industries including Energy, Financial, Pharmaceutical, Manufacturing, Education, Space engineering, and more. We structure our resources to provide each industry with world-class SLAs, ensuring favorable ROI and quality operations.
Long-Term Investments
Reflecting our commitment to continuous improvement, we maintain 5+ year partnerships, continually expanding our customer and corporate networks and DevOps initiatives – so that our customers are always receiving best-of-breed services, throughout their hosting journey.
Private Cloud (Hosting) Case Study
Click to read this Case Study
Project
A customer since 2009, this global provider of application performance infrastructure solutions, began their hosting journey with ITC was originally a project to better align their analytics reporting for OBIEE and Hyperion with their global business objectives. They soon expanded their use of ITCâs Hosting and Managed Services into a multi-year partnership hosting six of their major ERP applications
CHALLENGES
Synthesizing outputs from a variety of tools was one of the major roadblocks to overcome in this project. As an organization with a global footprint, geographic constraints further increased the complexity of the integrations needed for their hosting architecture. This Digital Performance Company also upholds a very high standard for system uptime and security, leaving no margin for error in either area.
SOLUTION
This Digital Performance Company decided on IT Convergenceâs Hosting and Managed Services as the best decision for hosting their Oracle Exalytics. Eventually, they also expanded their Oracle EBS hosting to IT Convergence, as well as Agile, Golden Gate, OBIEE, ASCP, and more – housing their applications in the same, trusted space. Robust Access and documented change management processes were implemented to improve SOC compliance.
BUSINESS RESULTS
This company was able to find a single services partner that hosts their major ERP applications under the same, trusted roof. They benefit from 100% SOC compliance through a blended architecture of public and private clouds, providing the right mix of cost and performance for sensitive data.
HYBRID ARCHITECTURE SOLUTIONS
Sometimes, the right Cloud solution for your business comes from multiple places.
If youâre connecting on-premise and Cloud environments, IT Convergence has the Cloud and integration expertise to connect your platforms, wherever they are. The best hybrid cloud Managed Service Providers have both a depth of specific experience, and a global footprint to provide localized expertise for complex integrations.
As an on-premise services provider since 1998 and a Cloud provider since 2003, our consultants provide the experience in both arenas to support your hybrid solution. Backed by our flexible staffing and SLA methodologies, customers can find the right tiers of support for any project.
With our Hybrid Architecture services, customers receive:
Seamless interaction
With your on-premise and cloud applications to facilitate data governance, real-time synchronization, security and interoperability. Our integration team provides customers with pre-built SOA architecture frameworks and accelerators for On-premise SaaS integrations, helping to build your hybrid architecture faster and keep it working smoothly.
Local-level support
Using our right-shoring model and custom SLAs, customers choose the level of localization necessary for their hybrid implementation. Having local support is a key component in larger or more complex projects.
Documentation
Performed at each step of the way simplifies future integrations and architecture changes, translating to faster connectivity for your hybrid platform.