Benefits Of Engaging With A Certified Managed Services Partner (MSP /CSPE)

January 14, 2021

According to Gartner by 2026, public cloud spending will exceed 45% of all enterprise IT spending, up from less than 17% in 2021. That invariably implies that IT leaders must channelize their time and mind share to management of cost & operational efficiencies derived from their cloud investments.

With the help of specialised Cloud partners, organizations are accelerating the process of migrating workloads from entirely on-premises to a mixture of on-premises, hybrid cloud, and multicloud options. As this migration continues, the ability for organizations to identify and respond to issues that impact business objectives and may represent millions of dollars in costs and lost revenues increases.

Traditional MSPs who are managing your onprem applications might get you to the cloud but will certainly not have the know-how to deliver a performance focussed approach for delivering value in costs & long-term operational efficiencies. Surely the Hit and Try method in Cloud Migration and Management is not an option.
Adopting cloud services without using a performance-focused approach for dependency mapping will experience a decrease in service quality levels.

IT Leaders relying on traditional MSP’s on adopting cloud services without using this performance-focused approach for dependency mapping will experience a decrease in service quality levels. Will IT leaders risk it? For your critical application like SAP, Oracle, ERP etc. surely you will not.

Which partner should you look toward for long term strategic benefits? Oracle cloud certified CSPE’s are specialized partners, certified to consult, build, operate, migrate & manage applications to Oracle Cloud IaaS & PaaS, for critical and non-critical applications – All of this under a single Contract and single point of contact. Along with this if they have the expertise for Azure and AWS too will be a plus. How can they help add value? The below points will help understand.

Benefits of Engaging an Oracle MSP

1. Full Lifecycle Partners

Beyond the know-how of tactical migration from on-prem to cloud, Hyperscale Certified Public cloud experts (Oracle Cloud CSPE’s) need to go hand-in-hand with IT leaders. To be successful IT leaders must engage these MSP’s/CSPE’s from day 1, when they plan to devise a Cloud Strategy. Long term benefits will accrue in terms of Cost, operational efficiencies, user experience from this engagement.

  • Cloud Strategy and Advisory
  • Cloud Implementation
  • Cloud Managed Services
  • Cloud Modernizations

Gartner Recognizes IT Convergence as top Oracle Cloud Infrastructure Managed Services Provider

2. Migration Experts Continue in Lifecycle

Team that migrates you to the cloud knows the environment inside out. Phased approach for cloud migration to mitigate risks: you would need a team to build scripts, tools & processes to automate tasks to save crucial time to value for all future cloud projects. With well documentation, this cloud team will have the knowhow to accelerate this process for you. These experts are the most appropriate to provide long term Managed services of the evolving dynamics of your cloud decisions, thus accelerating your journey towards cloud transformation.

3. Consistent Support with Complete Knowledge with One Partner

Repository of knowledge of current and historical migration projects will help in ensuring consistency & improving future project delivery. Applying best practices and processes customized to your organization. They can help expand cloud automation strategies by incorporating new scripts & tools into your I&O processes. Cloud specialists supporting in documenting your cloud migration journey, are an asset ensuring your projects move at an accelerated pace.

4. Resolve Issues Faster

IT leaders can rely on automation to reduce toil (repetitive tasks), avoid human errors and enforce consistency. With the increasing pace and scale of developing and deploying modern, cloud microservices-based applications, it is no longer enough to resolve incidents and remediate issues as they arise. The continuous changes to production environments demand a more proactive and pre-emptive risk mitigation strategy enabled by for proactive and faster resolution of issues. They can help

  • Detects risks in pre production environments.
  • Scale operational support capabilities without a corresponding increase in workload.
  • Predict failures by analyzing signals derived from metrics, logs and traces.

5. User Experience

Delivering user experience when geographically dispersed business leaders have to engage with their cloud project requests. This team can build the User experience across all geographies through the Cloud Project Manager. Since this Migration partner, who is also providing Managed Services to your new environment as a Cloud MSP/ CSPE knows your environment inside out, hence will also be able to recommend strategies, and new business cases for CIO’s to lead discussions with.

6. Managing Relation with Cloud Providers

The migration partner cum MSP partner can on your behalf engage with the Cloud provider for Technological consultation discussion, Licence compliance etc. Along with this they can negotiate the best deal with the Hyperscale providers such as AWS, Oracle on your behalf. Any hiccups that might occur on the way in the learning curve or new tool launches from cloud providers can be understood, explained and applied to your environment easily.

In the long term this partner can help reduce ROI, reduce your time to value significantly & also recommend strategies to further optimize Cost without impacting performance by being engaged as a strategic long term cloud & digital transformation partner.

Other Notable Benefits of Certified Oracle MSP Can Deliver

Some vendors will provide migration only, others managed services only however, an Oracle certified MSP partner (now known as MSE Partner) will have the adaptability to provide end to end solutions. Below are the following non-exhaustive list of other notable advantages that a third-party service provider can offer. The third-party service provider can provide:

  • Single contract and single point of contact.
  • A buffer between the client and Oracle, especially of interest during tough conversations such as VM usage.
  • Recommend, advise on right size license Compliance.
  • Provide oversight and recommend cost optimization for licenses and contracts on the OCI environment.
  • Offer POCs, giving you a taste of OCI before committing.
  • MSE can become the single source of billing for organizations & also manage redundant tactical tasks such as billing and incidents.
  • Offer the wealth of its experience, from design through solution management, which any single client will have difficulty competing against.
  • Offer options for further optimizing costs through tailor made solution for resources : Right Shoring: Staff Leasing, On Demand, Onsite, Onshore, Nearshore, Offshore, Hybrid.

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