Knowledge Transfer in the Oracle EBS R12.2.X Upgrade

EBS 12.2 Upgrade Knowledge Transfer

Oracle E-Business Suite (EBS) leaders face a substantial challenge when embarking on an upgrade or migration project from Oracle EBS versions below release 12.2. To succeed, not only do decision-makers need to craft a carefully thought-out plan, but there’s also a time constraint to consider.

Oracle EBS will lose Premier Support by the end of 2021, and with it, EBS instances will effective immediately lose access to new updates, fixes, and security patches that support mission-critical capabilities that power many businesses worldwide. For this reason, and because of the fact that upgrading will bring an array of new features and capabilities, it’s important that EBS leaders take action as soon as possible to upgrade their EBS systems in no less than 9 months.

EBS 12.2 Upgrade Webinar

Organizations that fail to take essential upgrade-readiness analysis are at risk of delays, escalating costs, and security flaws of staying on an unsupported Oracle EBS version.

When strategizing for the upgrade, typically, three major topics come into play when making decisions: Costs, Risks, and Knowledge Transfer.

As of late, we’ve increasingly seen a hike in interest for clients who want to split portions of the tasks involved in an Oracle EBS upgrade to R12.2.X to help minimize costs, reduce risks, and ensure the transfer of knowledge about performing an EBS upgrade to their internal teams.

Truthfully, many consultants shy away from this approach but we welcome the opportunity to help our clients and support all efforts to get the upgrade done in time and successfully. For this reason, we’ve curated resource-sharing models to share portions of the upgrade with your internal teams and focus on what matters to you most, accommodating your unique upgrade project needs.

Your EBS yields substantial value to your business and keeping up with rapidly changing business requirements by adopting an upgrade strategy sets your EBS system on the right path to continue to deliver value, stay optimized, and be responsive to the new demands of the current and future technological landscapes.

If you’re specifically looking for ways or resources to ensure knowledge transfer, we recommend that you and your team look at it as a cultural change. From assessments, training sessions, mentoring, and more, there are several best practices you can engage in to ensure knowledge transfer is covered and carried out properly.

System upgrades like the EBS one entail repeatable sub-processes that involve different levels of expertise and engagement, making it complex to fully realize the right steps to bring knowledge transfer into the mix.

The Oracle EBS upgrade is performed across four key areas: Project Management, Functional Consulting, CEMLI Remediation, and Applications DBA. All without exception have areas of opportunity where internal teams can shadow, share a portion of the workload, or carry out themselves with expert assistance on deck.

Now, knowledge transfer is not just about getting right on the first try: instead, you need to make sure it’s a repeatable process that other cross functional teams can take advantage of and maintain.

The upgrade to Oracle EBS R12.2.X is, in essence, more functional than technical, so it’s important that you have expert and specialized help to ensure every area is carefully reviewed and addressed.

Consultants are experts in upgrading Oracle EBS, actively helping reduce the burden across four key areas whe mentioned earlier, infusing their deep know-how every step of the way and helping clients and internal teams alike benefit from said expertise with a repeatable upgrade project template.

With the focus of this blog in mind, we’ve created a quick ebook to help you learn more about how you can achieve effective knowledge transfer during the upgrade to Oracle EBS R12.2.X, where we illustrate the best practices of making sure knowledge is front and center during the upgrade.

eBook on EBS Upgrade Knowledge Transfer