AI dominates ERP conversations—but operational results lag. For many JD Edwards teams, inbound sales orders still arrive as PDFs via email, triggering manual re-keying, corrections, and delays.
With manual data entry error rates averaging 1- 4%, this process quietly drains productivity, accuracy, and customer satisfaction.
At Southeast RUG Nashville 2026, JD Edwards customers will see how AI can be applied where it truly delivers value, inside core order-to-cash processes, through a proven customer success story that eliminates manual work, reduces errors, and accelerates inbound order processing without disrupting JDE.
Meet IT Convergence at Southeast RUG 2026
As enterprise teams are asked to do more with less, manual processes and disconnected workflows become growth barriers.
At Nashville 2026, IT Convergence shares real-world insight on how JD Edwards organizations are:
- Moving from AI proof-of-concept to production-ready solutions
- Reducing manual order entry and exception handling
- Designing automation that works with JD Edwards, not around it
- Building AI strategies grounded in real operational constraints, not hype
OUR FEATURED EDUCATIONAL SESSION
From PoC to Proof: Designing a Touchless Inbound Sales Order Flow with AI in JD Edwards
Inbound PDF orders remain a daily bottleneck, manual entry, item mismatches, pricing discrepancies, and downstream rework.
In this real-world success story, IT Convergence walks through how a JD Edwards customer designed and implemented a touchless inbound sales order process using AI, successfully moving from an idea to a working, measurable solution.
What You’ll Gain from This Session:
- How customer POs are captured directly from email
- How AI document understanding extracts key order fields
- How data is validated against JD Edwards master data
- How Sales Orders are auto-created when confidence thresholds are met
- How partial-confidence results are routed through smart exception handling
Rather than theoretical AI, this session focuses on the design decisions that matter:
- What must be standardized in master data to enable automation
- Which validations should happen before order creation
- How to balance automation with control and auditability
- How to assess whether your JDE environment is ready for AI-driven order entry
Event Details
📍 Maggiano’s Little Italy
3106 W. End Ave, Nashville, TN 37203
🗓 Thursday, March 26, 2026
Meet IT Convergence at Southeast RUG Nashville 2025
IT Convergence is a global Oracle Platinum Partner delivering practical JD Edwards modernization through automation, AI, integration, analytics, and managed services. With over 1,600 customers worldwide, including one-third of the Fortune 500, IT Convergence helps organizations achieve measurable outcomes, without disrupting core ERP operations.
Explore our holistic capabilities:
Oracle Cloud Applications
Transform your processes with an integrated suite of cloud applications across every function – finance, human resources, supply chain, and more.
Oracle Cloud Infrastructure
Cloud Solutions Provider Expertise (CSPE) recognizes our ability to build, deploy, and manage Oracle and non-Oracle workloads on Oracle Cloud Infrastructure (OCI) under a single contract.
Oracle JD Edwards
Leverage JD Edwards tailored on-premise and cloud solutions to optimize performance, maximize flexibility, and minimize risk, ensuring seamless business operations. From assessment, implementation, and rollouts to support and development services, IT Convergence helps you streamline operations and achieve business excellence.
JD Edwards Modernization
From iSeries and on-premise optimization to orchestrator-driven automation and cloud extensions, we help you enhance performance, reduce risk, and extend JDE value across your business.
Oracle EBS
Maximize your EBS investment by choosing the best path forward – upgrade to the latest version, move to the cloud, or adopt a hybrid strategy.
Analytics
Combine data from different sources to gain better insights with minimal help from IT – in the cloud, on-premises, or through a hybrid model.
AI & ML
Extend human capabilities with AI & ML to enable faster decision-making, higher productivity, and drive business process automation.
Intelligent ERP
Enhance the capabilities of your Oracle EBS or other on-premise ERP systems with cutting-edge Generative AI-powered chatbot solutions.
Integration
Seamlessly connect and synchronize your data and workflows across disparate systems, enabling efficient data sharing and streamlined processes.
Testing
Achieve faster time-to-market with automated testing, ensuring early detection of defects, maximum testing coverage, and better quality assurance.
Robotic Process Automation
Scale and maintain RPA software and projects seamlessly, streamlining your operations and achieving substantial performance gains. Develop and enforce governance policies over RPA.
24/7 Managed Services
From SRE-driven CNC services, iSeries support to functional coverage – get 24/7 global coverage, proactive issue resolution, and SLAs tailored to your environment.
ABOUT IT CONVERGENCE
IT Convergence is a global Oracle Platinum Partner with a comprehensive service offering across all three pillars of the Cloud (IaaS, PaaS, SaaS), including Consulting (Advisory), Private Cloud (Hosting), Managed Services, Cloud Migration, Integration, Business Intelligence/Analytics, Cybersecurity, Development, RPA, Testing, Training, and Change Management services. We’ve created value for over 1,600 customers globally, including 1/3rd of Fortune 500 companies.
- Oracle Cloud Solutions Provider Expertise (CSPE)
- Oracle Platinum Partner and Oracle Excellence Awards Recipient
- Advisory Board Member of Oracle E-Business Suite
- Oracle Cloud Excellence Implementer (CEI)
- Oracle Managed Service Provider (MSP)
- Oracle ACE Directors and Deep Functional Expertise
- Gartner Recognition for 10 years (2012-2021)