Business Impact and Functional Changes of the EBS Upgrade to 12.2

June 28, 2021

Ready to lose Premier Support?

The good news: Oracle Premier Support will be available for Release 12.2 until the end of December 2021.

The bad news: December 2021 is less than 6 months away, which means that if you don’t upgrade as soon as possible, your instance will be kicked out of Premier Support, leaving your Oracle E-Business Suite (EBS) instance vulnerable to cyber attacks and poor performance.

Oracle EBS is one of Oracle’s flagship products that continues to receive hefty investments from the tech giant being that it supports mission critical capabilities for businesses all over the world. In fact, one study found that Oracle EBS clients in the US account for 50% of the total of users, with the rest being dispersed across Ireland, Netherlands, United Arab Emirates, France, and United Kingdom, to name the most prominent ones.

With that being said, there are many things to consider during an upgrade project as important as the one to 12.2. From CEMLI Remediation, Archive & Purge, Functional Consultancy, Database Upgrade, and much more, your EBS upgrade requires careful planning and strategizing.

EBS 12.2 Upgrade Business Impact and Functional Changes

When doing an upgrade as important as the one to release 12.2, EBS clients need to consider the technical and functional aspects that the system will experience. On top of changes to the technology stack and the file system, EBS decision-makers also need to evaluate the changes that will directly affect functionality and the look and feel of the system.

Changes to functionality directly affect the mission-critical activities that your EBS performs for your business as they can impact how you conduct your daily operations. Oracle EBS 12.2 upgrade also introduces a data model that is commonly used to improve the quality data, streamline data management, and simplify the work across worldwide operations to provide actionable information for decision makers.

Functional changes that belong to the release EBS 12.2 upgrade include:

  • Why the change and what areas will benefit from new functionality;
  • Which functionalities are temporarily disabled or will be made obsolete;
  • What changed in terms of user interfaces, terminology or concepts, and menu options;
  • Which steps you need to take to verify all transactional data is upgraded;
  • What tips can be employed to reduce downtime.

Inevitably, the upgrade will affect your existing Financials and Procurement, Customer Relationship Management (CRM), Human Resource Management, Projects, and Supply Chain Management (SCM).

Before jumping into the upgrade, your application experts should plan to accommodate any relevant changes that directly affect your day-to-day operations. For example, the upgrade to release 12.2 brings a new user interface for entering and maintaining Advanced Collections setup data and it also introduces a collection usage in the Territory Management application for Advanced Collections. These changes are a sample of what you need to account for when jumping into the upgrade.

Overall, these are most of the modules or areas that will be affected by the upgrade:

  • Advanced Collections
  • Assets
  • Cash Management
  • Contract Lifecycle Management
  • Oracle E-Business Suite Tax
  • Financials for the Americas
  • Financials for Asia/Pacific
  • Financials Common Country Features
  • Financials Common Modules
  • Financials for Europe
  • General Ledger
  • Global Accounting Engine
  • iPayment
  • iProcurement
  • iSupplier Portal
  • Lease and Finance Management
  • Loans
  • Payables
  • Payments
  • Profitability Manager
  • Public Sector Financials
  • Sourcing
  • Subledger Accounting
  • Supplier Data HUB
  • Trading Community Architecture
  • Treasury

In Customer Relationship Management, EBS clients can expect changes in:

  • Advanced Inbound
  • Advanced Scheduler
  • Customer Relationship Management
  • Email Center
  • Field Sales
  • Field Service (Core)
  • Incentive Compensation
  • iSupport
  • Knowledge Management
  • Marketing
  • Mobile Field Service
  • One-to-One Fulfillment
  • Order Capture/Quoting
  • Partner Management
  • Sales
  • Sales and Telesales
  • Service and Infrastructure
  • TeleService
  • Territory Manager

In Human Resource Management, these are the affected areas:

  • Oracle Payroll
  • Oracle Performance Management
  • Oracle Succession Planning

For Projects, these are the affected areas:

  • Projects
  • Grants Accounting
  • Project Billing
  • Project Costing
  • Project Management
  • Property Manager
  • Projects Foundation

In Supply Chain Management, these are the affected areas:

  • Advanced Supply Chain Planning
  • Asset Tracking
  • Contracts (Core)
  • Demand Planning
  • Depot Repair
  • Enterprise Asset Management
  • Flow Manufacturing
  • Install Base
  • Inventory
  • Inventory Optimization
  • Oracle Product Hub
  • Order Management
  • Process Manufacturing
  • Quality
  • Service Contracts
  • Shipping Execution
  • Shop Floor Management
  • Warehouse Management

Please keep in mind that these are the broad areas that will be affected by the upgrade to release 12.2 but there are many sub-areas and nuanced sections that will be either improved, revamped, or made obsolete by the upgrade.

Download our latest e-Book that gives you an overview of the valuable business capabilities associated with embracing the modernization of your EBS by upgrading to 12.2.

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